{"id":3647,"date":"2026-09-25T09:59:54","date_gmt":"2026-09-25T09:59:54","guid":{"rendered":"https:\/\/axisafetyni.com\/?page_id=3647"},"modified":"2026-09-29T10:28:28","modified_gmt":"2026-09-29T10:28:28","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/axisafetyni.com\/pl\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3647\" class=\"elementor elementor-3647\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4410e6fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4410e6fe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b493a71\" data-id=\"3b493a71\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d71995 elementor-widget elementor-widget-text-editor\" data-id=\"6d71995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"color: #333333;\">Terms and Conditions<\/span><\/h1><p><span style=\"color: #333333;\"><strong>Last updated: 29 September 2026<\/strong><\/span><\/p><p><span style=\"color: #333333;\">These terms cover purchases of printed books through our online store and explain how training enquiries and bookings are handled.<\/span><\/p><p><span style=\"color: #333333;\">Please read these terms before placing an order or confirming a training booking.<\/span><\/p><h2><span style=\"color: #333333;\">1. About us<\/span><\/h2><p><span style=\"color: #333333;\">This website is operated by AxiSafety Training Ltd, based in Northern Ireland.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Business address:<\/strong><\/span><br \/><span style=\"color: #333333;\">AxiSafety Training Ltd<\/span><br \/><span style=\"color: #333333;\">5 Donard Drive<\/span><br \/><span style=\"color: #333333;\">Lisburn<\/span><br \/><span style=\"color: #333333;\">BT28 1UU<\/span><br \/><span style=\"color: #333333;\">Northern Ireland<\/span><\/p><p><span style=\"color: #333333;\"><strong>Email:<\/strong> <a style=\"color: #333333;\" href=\"mailto:info@axisafetyni.com\">info@axisafetyni.com<\/a><\/span><br \/><span style=\"color: #333333;\"><strong>Website:<\/strong> <a style=\"color: #333333;\" href=\"https:\/\/axisafetyni.com\/\">https:\/\/axisafetyni.com<\/a><\/span><\/p><p><span style=\"color: #333333;\"><strong>Company registration number:<\/strong> [insert number]<\/span><br \/><span style=\"color: #333333;\"><strong>Place of registration:<\/strong> [confirm]<\/span><br \/><span style=\"color: #333333;\"><strong>Registered office:<\/strong> [confirm whether the address above is the registered office]<\/span><br \/><span style=\"color: #333333;\"><strong>VAT number:<\/strong> [insert if applicable]<\/span><\/p><h2><span style=\"color: #333333;\">2. Which terms apply<\/span><\/h2><p><span style=\"color: #333333;\">Our online store sells stocked printed books to individuals and businesses. Training is arranged separately following an enquiry.<\/span><\/p><p><span style=\"color: #333333;\">Our <strong>Shipping Policy<\/strong> and <strong>Returns and Refund Policy<\/strong> form part of the terms for book purchases. Our <strong>Training Enquiry and Booking Policy<\/strong>, together with the quotation and terms supplied before booking, applies to training.<\/span><\/p><p><span style=\"color: #333333;\">Our <strong>Privacy Policy<\/strong> and <strong>Cookie Policy<\/strong> explain how personal information and website technologies are used.<\/span><\/p><p><span style=\"color: #333333;\">Nothing in these terms limits rights that cannot lawfully be excluded or restricted.<\/span><\/p><h2><span style=\"color: #333333;\">3. Training enquiries and bookings<\/span><\/h2><p><span style=\"color: #333333;\">Submitting an enquiry through our website does not confirm a booking or reserve a training place.<\/span><\/p><p><span style=\"color: #333333;\">We will contact you to discuss the course, availability, location, delegate requirements and price. The applicable quotation and booking terms will be provided before you commit.<\/span><\/p><p><span style=\"color: #333333;\">A booking becomes binding when you accept the quotation and booking terms and we confirm the booking by email.<\/span><\/p><p><span style=\"color: #333333;\">Please check all booking details, including company information, delegate names, dates and the training location, and tell us promptly about any errors or changes.<\/span><\/p><h3><span style=\"color: #333333;\">Training payments<\/span><\/h3><p><span style=\"color: #333333;\">Unless otherwise agreed in writing before booking, training invoices must be paid within 14 days of the invoice date.<\/span><\/p><p><span style=\"color: #333333;\">Certificates will be issued after payment has been received and the relevant course and assessment requirements have been met. Payment or attendance alone does not guarantee successful assessment or certification.<\/span><\/p><p><span style=\"color: #333333;\">These invoice terms apply to training and do not apply to online book orders.<\/span><\/p><h3><span style=\"color: #333333;\">Training cancellations and changes<\/span><\/h3><p><span style=\"color: #333333;\">Training cancellation charges, non-attendance arrangements and requests to reschedule are addressed in our Training Enquiry and Booking Policy and the terms supplied before booking.<\/span><\/p><p><span style=\"color: #333333;\">Those terms do not override applicable statutory cancellation rights or remedies where we fail to supply the agreed service.<\/span><\/p><h2><span style=\"color: #333333;\">4. Book descriptions and suitability<\/span><\/h2><p><span style=\"color: #333333;\">Please check the title, edition, description and quantity before placing your order. Contact us if you need clarification about a book\u2019s contents or suitability.<\/span><\/p><p><span style=\"color: #333333;\">Books are learning and reference materials. Purchasing a book does not itself provide practical training, assessment, certification or authorisation to operate equipment.<\/span><\/p><p><span style=\"color: #333333;\">Materials should be used alongside appropriate training, equipment instructions and workplace procedures. This does not remove our responsibility to supply goods that meet their description and applicable legal standards.<\/span><\/p><h2><span style=\"color: #333333;\">5. Placing and accepting an order<\/span><\/h2><p><span style=\"color: #333333;\">You are responsible for checking that your order, contact details and billing and delivery addresses are correct before submitting an order.<\/span><\/p><p><span style=\"color: #333333;\">An automated order acknowledgement confirms that we have received your order. It does not, by itself, mean that we have accepted it.<\/span><\/p><p><span style=\"color: #333333;\">A contract is formed when we send you an email expressly confirming acceptance of your order.<\/span><\/p><p><span style=\"color: #333333;\"><strong>[Before publication: confirm that this acceptance process matches the actual EasyCart checkout and email wording.]<\/strong><\/span><\/p><p><span style=\"color: #333333;\">If we cannot accept your order\u2014for example, because a book is unavailable or payment cannot be completed\u2014we will tell you promptly. Any payment already taken for an order we do not accept will be refunded without undue delay.<\/span><\/p><h2><span style=\"color: #333333;\">6. Prices and payment<\/span><\/h2><p><span style=\"color: #333333;\">Prices are displayed in <strong>[confirm currency]<\/strong>. The total payable, including applicable taxes and delivery charges, will be shown before you place your order.<\/span><\/p><p><span style=\"color: #333333;\">We accept:<\/span><\/p><ul><li><p><span style=\"color: #333333;\">Card payments processed through Stripe.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Direct bank transfer using the payment instructions provided.<\/span><\/p><\/li><\/ul><p><span style=\"color: #333333;\">For bank transfers, please use your order reference so that we can identify your payment.<\/span><\/p><p><span style=\"color: #333333;\">Payment must be received in full and cleared before books are dispatched. The 14-day payment period for training invoices does not apply to book purchases.<\/span><\/p><p><span style=\"color: #333333;\"><strong>[Before publication: confirm the payment deadline for bank-transfer orders and how customers are notified before an unpaid order is cancelled.]<\/strong><\/span><\/p><p><span style=\"color: #333333;\">Please do not send full card details or card security codes by email.<\/span><\/p><h3><span style=\"color: #333333;\">Pricing errors<\/span><\/h3><p><span style=\"color: #333333;\">If we discover a pricing or product-description error before accepting your order, we will explain the correction and give you the choice of proceeding or cancelling. We will not charge an increased price without your agreement.<\/span><\/p><p><span style=\"color: #333333;\">If a problem is discovered after acceptance, we will contact you to agree an appropriate resolution consistent with your legal rights.<\/span><\/p><h2><span style=\"color: #333333;\">7. Shipping and delivery<\/span><\/h2><p><span style=\"color: #333333;\">We deliver books throughout the United Kingdom and the Republic of Ireland.<\/span><\/p><p><span style=\"color: #333333;\">Standard shipping is <strong>[confirm \u00a34.99 GBP] per order<\/strong>.<\/span><\/p><p><span style=\"color: #333333;\">Please allow up to <strong>10 business days for dispatch after order acceptance and receipt of cleared payment<\/strong>.<\/span><\/p><p><span style=\"color: #333333;\"><strong>[Before publication: approve this dispatch start point and add the estimated delivery time after dispatch for UK and Republic of Ireland orders.]<\/strong><\/span><\/p><p><span style=\"color: #333333;\">Business days are Monday to Friday, excluding public and bank holidays in Northern Ireland. Dispatch is when your order leaves us; it is not the date it arrives.<\/span><\/p><p><span style=\"color: #333333;\">Unless a different delivery period has been expressly agreed, consumer orders will be delivered without undue delay and within 30 calendar days of the contract being made.<\/span><\/p><p><span style=\"color: #333333;\">If your order is delayed, missing or damaged in transit, contact <a style=\"color: #333333;\" href=\"mailto:info@axisafetyni.com\">info@axisafetyni.com<\/a>. We will investigate and explain the available resolution.<\/span><\/p><p><span style=\"color: #333333;\">For consumer deliveries using a carrier we arrange, responsibility for the goods normally remains with us until you, or someone you nominate, physically receives them.<\/span><\/p><p><span style=\"color: #333333;\">Please read our Shipping Policy for further information.<\/span><\/p><h2><span style=\"color: #333333;\">8. Cancellations, returns and refunds for books<\/span><\/h2><h3><span style=\"color: #333333;\">Consumer change-of-mind returns<\/span><\/h3><p><span style=\"color: #333333;\">If you buy standard printed books online as a consumer, you can normally cancel without giving a reason before delivery or within 14 calendar days after the day you receive them.<\/span><\/p><p><span style=\"color: #333333;\">After notifying us of cancellation, you have a further 14 calendar days to send the books back.<\/span><\/p><p><span style=\"color: #333333;\">For change-of-mind returns, you pay the direct return postage cost. You may inspect books as you reasonably would in a shop. Where permitted by law, we may deduct for reduced value caused by handling beyond what is necessary to establish their nature and characteristics.<\/span><\/p><p><span style=\"color: #333333;\">For a valid cancellation of the whole order, we refund the goods and the standard outward delivery charge. Refunds are made using the original payment method unless you expressly agree otherwise, without a refund fee.<\/span><\/p><p><span style=\"color: #333333;\">The full procedure, refund deadlines, return address and optional cancellation form are set out in our Returns and Refund Policy.<\/span><\/p><h3><span style=\"color: #333333;\">Faulty, damaged or incorrect books<\/span><\/h3><p><span style=\"color: #333333;\">Your rights relating to faulty, damaged or incorrectly supplied books are separate from change-of-mind cancellation rights.<\/span><\/p><p><span style=\"color: #333333;\">Contact us with your order reference and details of the problem. We will provide the remedy required by applicable law and cover necessary return costs where the problem is our responsibility.<\/span><\/p><h2><span style=\"color: #333333;\">9. Business purchases<\/span><\/h2><p><span style=\"color: #333333;\">Individuals and businesses may purchase from our store.<\/span><\/p><p><span style=\"color: #333333;\">Consumer cooling-off rights do not generally apply to purchases made for business purposes. Change-of-mind returns for business purchases require our agreement unless separate written terms provide otherwise.<\/span><\/p><p><span style=\"color: #333333;\">This does not exclude a business customer\u2019s rights relating to faulty or incorrectly supplied goods under the contract and applicable law.<\/span><\/p><p><span style=\"color: #333333;\">A company name or workplace delivery address does not, by itself, determine whether a purchase is a consumer or business transaction.<\/span><\/p><h2><span style=\"color: #333333;\">10. Intellectual property<\/span><\/h2><p><span style=\"color: #333333;\">Copyright and other intellectual property rights in books, website content, photographs, logos and training materials belong to AxiSafety Training Ltd or the relevant rights holders.<\/span><\/p><p><span style=\"color: #333333;\">Buying a physical book does not transfer copyright or grant permission to reproduce, scan, upload or commercially distribute its contents, except where permitted by law or authorised by the rights holder.<\/span><\/p><h2><span style=\"color: #333333;\">11. Website use<\/span><\/h2><p><span style=\"color: #333333;\">You must not use the website for unlawful purposes, submit fraudulent orders, introduce malicious software or attempt to gain unauthorised access to systems or customer information.<\/span><\/p><p><span style=\"color: #333333;\">The website may occasionally be unavailable because of maintenance or technical problems. If you cannot access information about an existing order or booking, contact us by email.<\/span><\/p><p><span style=\"color: #333333;\">Website unavailability does not remove our obligations under an existing contract.<\/span><\/p><h2><span style=\"color: #333333;\">12. Our responsibility<\/span><\/h2><p><span style=\"color: #333333;\">We are responsible for fulfilling our contractual and legal obligations.<\/span><\/p><p><span style=\"color: #333333;\">For consumer purchases, we are responsible for foreseeable loss or damage caused by our breach of contract or failure to use reasonable care and skill. Loss or damage is foreseeable where it is an obvious consequence or was contemplated by both parties when the contract was made.<\/span><\/p><p><span style=\"color: #333333;\">Nothing in these terms excludes or limits liability for:<\/span><\/p><ul><li><p><span style=\"color: #333333;\">Death or personal injury caused by negligence.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Fraud or fraudulent misrepresentation.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Breach of rights or obligations that cannot lawfully be excluded.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Any other liability that cannot lawfully be limited.<\/span><\/p><\/li><\/ul><h2><span style=\"color: #333333;\">13. Events outside our reasonable control<\/span><\/h2><p><span style=\"color: #333333;\">If an event outside our reasonable control affects an order or booking, we will contact you as soon as reasonably possible and take reasonable steps to reduce its effects.<\/span><\/p><p><span style=\"color: #333333;\">We will explain the expected delay and available options. This does not remove applicable cancellation, refund or other statutory rights.<\/span><\/p><h2><span style=\"color: #333333;\">14. Questions and complaints<\/span><\/h2><p><span style=\"color: #333333;\">Please email <a style=\"color: #333333;\" href=\"mailto:info@axisafetyni.com\"><strong>info@axisafetyni.com<\/strong><\/a> with your order or booking reference and a description of the issue.<\/span><\/p><p><span style=\"color: #333333;\">You may also write to:<\/span><\/p><p><span style=\"color: #333333;\">AxiSafety Training Ltd<\/span><br \/><span style=\"color: #333333;\">5 Donard Drive<\/span><br \/><span style=\"color: #333333;\">Lisburn<\/span><br \/><span style=\"color: #333333;\">BT28 1UU<\/span><br \/><span style=\"color: #333333;\">Northern Ireland<\/span><\/p><p><span style=\"color: #333333;\">We will investigate and explain the proposed resolution. Contacting us does not require you to give up any statutory remedy or rights available through your payment provider.<\/span><\/p><h2><span style=\"color: #333333;\">15. Governing law<\/span><\/h2><p><span style=\"color: #333333;\">These terms are governed by the law of Northern Ireland.<\/span><\/p><p><span style=\"color: #333333;\">If you are a consumer, this does not deprive you of mandatory protections available under the laws of your country of residence, where applicable, or restrict your right to bring proceedings in a court available to you under applicable law.<\/span><\/p><h2><span style=\"color: #333333;\">16. Changes to these terms<\/span><\/h2><p><span style=\"color: #333333;\">We may update these terms from time to time. Updated terms will appear on this page with a revised \u201cLast updated\u201d date.<\/span><\/p><p><span style=\"color: #333333;\">We will not normally notify you individually of routine website updates. Where notice is required by law, we will provide it.<\/span><\/p><p><span style=\"color: #333333;\">The terms agreed when your order or booking becomes binding continue to apply to that contract. Later website updates do not automatically change an existing agreement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Last updated: 29 September 2026 These terms cover purchases of printed books through our online store and explain how training enquiries and bookings are handled. Please read these terms before placing an order or confirming a training booking. 1. About us This website is operated by AxiSafety Training Ltd, based in Northern [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","footnotes":""},"class_list":["post-3647","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages\/3647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/comments?post=3647"}],"version-history":[{"count":6,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages\/3647\/revisions"}],"predecessor-version":[{"id":3673,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages\/3647\/revisions\/3673"}],"wp:attachment":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/media?parent=3647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}