{"id":3645,"date":"2026-09-29T10:19:19","date_gmt":"2026-09-29T10:19:19","guid":{"rendered":"https:\/\/axisafetyni.com\/?page_id=3645"},"modified":"2026-09-30T04:15:35","modified_gmt":"2026-09-30T04:15:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/axisafetyni.com\/pl\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3645\" class=\"elementor elementor-3645\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca8b0d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca8b0d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-24f08e7\" data-id=\"24f08e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0042db elementor-widget elementor-widget-text-editor\" data-id=\"b0042db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"color: #333333;\">Privacy Policy<\/span><\/h1><p><span style=\"color: #333333;\"><strong>Last updated: 30 September 2026<\/strong><\/span><\/p><p><span style=\"color: #333333;\">AxiSafety Training Ltd is based in Lisburn, Northern Ireland. This policy explains how we collect and use personal information when you visit our website, contact us, enquire about training or purchase books from our online store.<\/span><\/p><p><span style=\"color: #333333;\">This policy addresses applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended. Additional requirements may apply when we offer goods or services to people in the Republic of Ireland.<\/span><\/p><h2><span style=\"color: #333333;\">1. Who we are<\/span><\/h2><p><span style=\"color: #333333;\">AxiSafety Training Ltd is the controller responsible for the personal information covered by this policy.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Address:<\/strong><\/span><br \/><span style=\"color: #333333;\">AxiSafety Training Ltd<\/span><br \/><span style=\"color: #333333;\">5 Donard Drive<\/span><br \/><span style=\"color: #333333;\">Lisburn<\/span><br \/><span style=\"color: #333333;\">BT28 1UU<\/span><br \/><span style=\"color: #333333;\">Northern Ireland<\/span><\/p><p><span style=\"color: #333333;\"><strong>Email:<\/strong> <a style=\"color: #333333;\" href=\"mailto:info@axisafetyni.com\">info@axisafetyni.com<\/a><\/span><br \/><span style=\"color: #333333;\"><strong>Website:<\/strong> <a style=\"color: #333333;\" href=\"https:\/\/axisafetyni.com\/pl\/\">https:\/\/axisafetyni.com<\/a><\/span><\/p><p><span style=\"color: #333333;\">Please contact us using these details if you have questions about this policy or how we handle your information.<\/span><\/p><h2><span style=\"color: #333333;\">2. Information we collect<\/span><\/h2><p><span style=\"color: #333333;\">Depending on how you interact with us, we collect information such as:<\/span><\/p><ul><li><p><span style=\"color: #333333;\">Your name, email address and telephone number.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Your company name and business contact details.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Your billing and delivery addresses.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Details of training enquiries and bookings.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Information about book orders, payments, deliveries and refunds.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Messages you send us and records of our correspondence.<\/span><\/p><\/li><\/ul><p><span style=\"color: #333333;\">We receive information when you complete an enquiry form, place an order or communicate with us. We may also receive relevant booking or delivery information from someone acting on your behalf, such as your employer.<\/span><\/p><p><span style=\"color: #333333;\">If you provide another person\u2019s details when arranging training or placing an order, please ensure they know you have shared their information and direct them to this policy.<\/span><\/p><p><span style=\"color: #333333;\">Please avoid including unnecessary sensitive personal information in general enquiry forms or emails.<\/span><\/p><h2><span style=\"color: #333333;\">3. How we use your information<\/span><\/h2><p><span style=\"color: #333333;\">We use personal information to:<\/span><\/p><ul><li><p><span style=\"color: #333333;\">Respond to enquiries and provide quotations.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Arrange and administer training bookings.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Process book orders, payments, deliveries and returns.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Communicate about your purchases or bookings.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Handle questions, complaints and disputes.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Maintain records required by law.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Protect our business and services against fraud and misuse.<\/span><\/p><\/li><\/ul><p><span style=\"color: #333333;\">The appropriate legal basis depends on the purpose for which information is used.<\/span><\/p><h3><span style=\"color: #333333;\">Contract<\/span><\/h3><p><span style=\"color: #333333;\">We use information where necessary to fulfil a contract with you or take steps you request before entering into a contract, such as preparing a quotation or processing an order.<\/span><\/p><h3><span style=\"color: #333333;\">Legal obligation<\/span><\/h3><p><span style=\"color: #333333;\">We use information where necessary to comply with applicable law, including relevant accounting and tax record requirements.<\/span><\/p><h3><span style=\"color: #333333;\">Legitimate interests<\/span><\/h3><p><span style=\"color: #333333;\">We may use information to administer business relationships, communicate with company representatives, handle complaints and protect our services. These interests must be balanced against your rights and interests.<\/span><\/p><p><span style=\"color: #333333;\">Where an employer arranges training for delegates, administering relevant delegate information may be necessary for our legitimate interests in providing the agreed training service.<\/span><\/p><h3><span style=\"color: #333333;\">Consent<\/span><\/h3><p><span style=\"color: #333333;\">Where an activity requires consent, we must obtain it before carrying out that activity. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.<\/span><\/p><p><span style=\"color: #333333;\">If you do not provide information necessary to process an order or booking, we may be unable to supply the requested product or service.<\/span><\/p><h2><span style=\"color: #333333;\">4. Payments<\/span><\/h2><p><span style=\"color: #333333;\">Our online store uses WP EasyCart. Card payments are processed through Stripe. We also accept direct bank transfers.<\/span><\/p><p><span style=\"color: #333333;\">We use relevant transaction details, payment references and payment status to administer orders, reconcile payments and manage refunds.<\/span><\/p><p><span style=\"color: #333333;\">Stripe processes payment and related information to provide its services, support payment security and meet its legal obligations. Depending on the activity, Stripe may act as a processor or an independent controller.<\/span><\/p><p><span style=\"color: #333333;\">You can read Stripe\u2019s privacy policy here:<\/span><\/p><p><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/stripe.com\/gb\/privacy\">https:\/\/stripe.com\/gb\/privacy<\/a><\/span><\/p><p><span style=\"color: #333333;\">For direct bank transfers, we use the payment information available through our banking records to identify and reconcile your payment.<\/span><\/p><p><span style=\"color: #333333;\">Please do not send your full card details or card security code to us by email.<\/span><\/p><h2><span style=\"color: #333333;\">5. Who we share information with<\/span><\/h2><p><span style=\"color: #333333;\">Where necessary for the purposes described in this policy, relevant information may be shared with:<\/span><\/p><ul><li><p><span style=\"color: #333333;\">Payment providers and banks.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Postal and delivery providers.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Website hosting, IT support and email providers.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Accountants, insurers and professional advisers.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Authorities where disclosure is legally required.<\/span><\/p><\/li><\/ul><p><span style=\"color: #333333;\">For example, a delivery provider needs appropriate contact and address information to deliver your books.<\/span><\/p><p><span style=\"color: #333333;\">Disclosures must be limited to information needed for the relevant purpose. Where a provider processes personal information on our behalf, appropriate data protection arrangements are required.<\/span><\/p><h2><span style=\"color: #333333;\">6. International transfers<\/span><\/h2><p><span style=\"color: #333333;\">Some service providers may store or access personal information outside the UK. Access by overseas support providers can also constitute an international transfer.<\/span><\/p><p><span style=\"color: #333333;\">Where a transfer is subject to restrictions under applicable data protection law, an appropriate transfer mechanism is required. Depending on the circumstances, this may involve an adequacy decision or approved contractual safeguards and any necessary additional protections.<\/span><\/p><p><span style=\"color: #333333;\">Kontakt <a style=\"color: #333333;\" href=\"mailto:info@axisafetyni.com\">info@axisafetyni.com<\/a> to request information about international transfers relating to your information and any applicable safeguards.<\/span><\/p><h2><span style=\"color: #333333;\">7. How long we keep information<\/span><\/h2><p><span style=\"color: #333333;\">Retention depends on the type of information, why it is needed and any applicable legal requirements.<\/span><\/p><p><span style=\"color: #333333;\">We use the following criteria to determine how long information is required:<\/span><\/p><ul><li><p><span style=\"color: #333333;\"><strong>Enquiries:<\/strong> the time needed to respond, complete relevant follow-up and resolve matters arising from the enquiry.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\"><strong>Orders, invoices and payment records:<\/strong> the time needed to fulfil the purchase, handle returns or disputes and meet accounting and tax obligations.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\"><strong>Training booking records:<\/strong> the time needed to administer the booking and address relevant queries, contractual obligations or claims.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\"><strong>Correspondence and complaints:<\/strong> the time needed to resolve the matter and retain evidence where necessary for a related claim or legal obligation.<\/span><\/p><\/li><\/ul><p><span style=\"color: #333333;\">Information relevant to an ongoing dispute or legal requirement may need to be retained longer. Personal information should be deleted or anonymised when there is no longer a lawful reason to retain it.<\/span><\/p><p><span style=\"color: #333333;\">You can contact us for information about the retention of particular records relating to you.<\/span><\/p><h2><span style=\"color: #333333;\">8. Keeping information secure<\/span><\/h2><p><span style=\"color: #333333;\">We are responsible for applying appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Those measures must reflect the nature of the information and the risks involved.<\/span><\/p><p><span style=\"color: #333333;\">No online system or method of transmission can be guaranteed completely secure. Please do not send passwords or full payment-card details through general contact forms or email.<\/span><\/p><h2><span style=\"color: #333333;\">9. Your data protection rights<\/span><\/h2><p><span style=\"color: #333333;\">Depending on the circumstances and applicable law, you may have the right to:<\/span><\/p><ul><li><p><span style=\"color: #333333;\">Request access to your personal information.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Ask us to correct inaccurate or incomplete information.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Request deletion of your information.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Ask us to restrict certain processing.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Object to processing based on legitimate interests.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Receive certain information in a portable format.<\/span><\/p><\/li><li><p><span style=\"color: #333333;\">Withdraw consent where we rely on it.<\/span><\/p><\/li><\/ul><p><span style=\"color: #333333;\">You may object to the use of your information for direct marketing at any time.<\/span><\/p><p><span style=\"color: #333333;\">These rights are subject to applicable conditions and exceptions. For example, certain records may need to be retained to comply with a legal obligation.<\/span><\/p><p><span style=\"color: #333333;\">To exercise your rights, email <a style=\"color: #333333;\" href=\"mailto:info@axisafetyni.com\"><strong>info@axisafetyni.com<\/strong><\/a> or write to our address above. We may request proportionate information to verify your identity. We normally respond within one month, subject to any lawful extension or exception.<\/span><\/p><h2><span style=\"color: #333333;\">10. Cookies and similar technologies<\/span><\/h2><p><span style=\"color: #333333;\">Our website uses WordPress, and our online store uses WP EasyCart and Stripe. These services may use cookies or similar technologies to support website functions, shopping baskets and payment security.<\/span><\/p><p><span style=\"color: #333333;\">We do not use tracking pixels on our website.<\/span><\/p><p><span style=\"color: #333333;\">Please read our <strong>Cookie Policy<\/strong> for further information. Where consent is required for a particular technology, it must be obtained before that technology is used. Continuing to browse does not, by itself, constitute consent.<\/span><\/p><h2><span style=\"color: #333333;\">11. Complaints<\/span><\/h2><p><span style=\"color: #333333;\">If you have concerns about how we handle your personal information, please contact:<\/span><\/p><p><span style=\"color: #333333;\"><strong>Email:<\/strong> <a style=\"color: #333333;\" href=\"mailto:info@axisafetyni.com\">info@axisafetyni.com<\/a><\/span><\/p><p><span style=\"color: #333333;\"><strong>Post:<\/strong><\/span><br \/><span style=\"color: #333333;\">AxiSafety Training Ltd<\/span><br \/><span style=\"color: #333333;\">5 Donard Drive<\/span><br \/><span style=\"color: #333333;\">Lisburn<\/span><br \/><span style=\"color: #333333;\">BT28 1UU<\/span><br \/><span style=\"color: #333333;\">Northern Ireland<\/span><\/p><p><span style=\"color: #333333;\">You also have the right to complain to the <strong>Information Commissioner\u2019s Office (ICO)<\/strong>, the UK data protection regulator, which covers Northern Ireland:<\/span><\/p><p><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/ico.org.uk\/make-a-complaint\/\">https:\/\/ico.org.uk\/make-a-complaint\/<\/a><\/span><\/p><p><span style=\"color: #333333;\">Where applicable, you may complain to the supervisory authority in your country. For customers in the Republic of Ireland, this is the <strong>Data Protection Commission<\/strong>:<\/span><\/p><p><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/www.dataprotection.ie\/\">https:\/\/www.dataprotection.ie\/<\/a><\/span><\/p><p><span style=\"color: #333333;\">You do not have to contact us before approaching a supervisory authority.<\/span><\/p><h2><span style=\"color: #333333;\">12. Changes to this policy<\/span><\/h2><p><span style=\"color: #333333;\">We may update this policy from time to time. Any updates will appear on this page with a revised \u201cLast updated\u201d date.<\/span><\/p><p><span style=\"color: #333333;\">We will not normally notify you individually of routine updates. Where required by applicable data protection law, we will provide additional notice.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 30 September 2026 AxiSafety Training Ltd is based in Lisburn, Northern Ireland. This policy explains how we collect and use personal information when you visit our website, contact us, enquire about training or purchase books from our online store. This policy addresses applicable data protection law, including the UK General Data [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","footnotes":""},"class_list":["post-3645","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages\/3645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/comments?post=3645"}],"version-history":[{"count":11,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages\/3645\/revisions"}],"predecessor-version":[{"id":3729,"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/pages\/3645\/revisions\/3729"}],"wp:attachment":[{"href":"https:\/\/axisafetyni.com\/pl\/wp-json\/wp\/v2\/media?parent=3645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}